Privacy Notice

1. Introduction

Foldwrap (“Foldwrap” or “We”) is a web-based service offering a cloud-powered Software-as-a-Service (“Platform”) for professionals and companies to create, manage, and distribute advertising creatives.

The Platform is a flexible solution designed to streamline the creation, management, and deployment of advertising materials. It helps maximize efficiency through centralized workflows. Foldwrap provides a comprehensive suite of features, including but not limited to creative generation, a visual editor, optimized export options, asset management, team collaboration, and templating tools. Users can easily upload and organize digital assets, set up campaign guidelines with animation rules, build design systems for digital advertising, and create custom templates for consistent, on-brand marketing content.

2. What does this Privacy Notice cover?

This Privacy Notice explains how Foldwrap processes the personal data of individuals (“You”) who visit foldwrap.com or use the Platform.

Foldwrap is committed to protecting your privacy and applies the highest standards of data protection. We comply with applicable data protection laws and regulations globally.

We update this Privacy Notice regularly and always provide the most recent version on our website, including the date of the last update.

3. Definitions

For the purposes of this Privacy Notice, the following terms have the meanings assigned to them under the EU General Data Protection Regulation (GDPR): "Personal Data," "Data Subject," "Processor," "Controller," and "Processing." Any additional terms used in this Privacy Notice will have the meanings specified herein.

4. Which Personal Data does Foldwrap Process?

This section provides an overview of the different types of Personal Data Foldwrap processes.

4.1 To deliver our services to customers, Foldwrap may collect and performs the following processing activities as a Processor:

• Email address, IP address and browser information for authentication purposes
• Service usage data for product analytics.
• History of requests, messages and usage statistics.
• Payment transactions summary without card details.
• Company name and employee name.
  4.2 Platform Usage Data Foldwrap processes data related to how users interact with the Platform ("Platform Usage Data") for the following purposes:
• Operation, maintenance, and security of the Platform
• Enhancing the quality, design, and performance of the Platform
• Informing users about new features, services, training materials, help content, reports, webinars, and other updates
• Inviting users to participate in surveys

Platform Usage Data may include: IP address, Approximate geographical location (inferred from IP address, at a regional level), Browser type and version, Referral source, Cookies, Language preference, Session duration, Support conversation data, Interactions with Platform features. In general, Foldwrap processes this data in a pseudonymized or aggregated format. In certain cases, specific users may be de-pseudonymized for operational purposes. Access to such data is restricted to authorized Foldwrap personnel as needed.

We use different types of cookies. Technical cookies are needed for the functionality and improvement of Our Site (e.g., authenticating users, keep preferences), while statistics and marketing cookies allows us to customize our online services and improve the visitor’s experience.

5. Billing information

Credit card information is not stored, nor logged on Foldwrap servers as it's all securely processed by 3rd party service named Lemonsqueezy. For analytics purposes we save transactions summary without card details.

6. Marketing Communications

Depending on whether you are a Site visitor or a Platform user, we may send you marketing content we believe could be relevant or of interest. This may include, but is not limited to, product updates, marketing campaigns, newsletters, and announcements about upcoming Foldwrap events.

You can also choose to subscribe to our newsletter to receive regular updates about our products, brand-related content, and general insights. You may opt out of receiving marketing communications at any time.

We do not share your Personal Data with third parties for their own marketing purposes.

Lawful Basis: We rely on our legitimate interest in promoting our services and enhancing your user experience.

7. Customer Testimonials

With your explicit consent, we may publish customer testimonials that may include Personal Data on our website or in other promotional materials.

You can withdraw your consent at any time by contacting us.

Lawful Basis: We rely on your consent to use and publish customer testimonials.

8. Special Categories of Personal Data

Foldwrap does not knowingly process any special categories of Personal Data. This includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data for the purpose of uniquely identifying an individual, health data, or data concerning a personal life.

We do not request or require such information from existing or prospective customers. If we become aware that such data has been submitted to us, we will promptly notify the relevant party, obtain appropriate consent if necessary, and/or remove the data from our systems.

8.1 Personal Data of Children
Foldwrap Platform is designed exclusively for business use and is not intended for individuals under the age of sixteen. We do not knowingly collect or process Personal Data from anyone below this age threshold.

If we learn that we have inadvertently received Personal Data from a person under sixteen, we will take immediate action to delete such information.

9. How Long Does Foldwrap Retain Personal Data?

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected. You may request the deletion of your Personal Data at any time by contacting us.

10. Where Does Foldwrap Store Personal Data?

Customer data, including Personal Data, is securely hosted on servers located in Europe, using trusted providers such as AWS and Hetzner.

11. How Does Foldwrap Engage with Third Parties?

Foldwrap uses third-party service providers to improve your experience on our Site, facilitate internal operations, and support our marketing and commercial initiatives. These providers may access and process limited Personal Data strictly as needed to deliver their services.

Before engaging any third-party provider, we ensure they adhere to relevant data protection laws and uphold security and confidentiality standards that are at least equivalent to those maintained by Foldwrap.

12. How to Contact Foldwrap Regarding Privacy

Email: privacy@foldwrap.com

If you have questions about our privacy practices or wish to exercise your data protection rights, you can contact us at any time via email. We aim to respond to all requests as promptly as possible, and no later than within 30 days.